UI/UX Design Case Study- Interaction Design of “An Interactive Interface System for Regional Transport Office (RTO)”

Understanding the problem

Research for Enhance Insights

  • Quantitative Research (Online Survey)
  • User Interview

Empathizing the User

  1. Individuals who come to issue a Learner’s Driving License (Typically 16–20 years old)
  2. Individuals who come to issue a Permanent Driving License (Typically 18–24 years old)
Pain Points

User Persona

Persona 1
Persona 2
Persona 3

Brainstorming Solution

Features of Interactive System

User Flow

Information Architecture

System Flow

System flow for the RTO process flow

Sketching the solution

Low-Fidelity Wireframe

Style Guide

High-Fidelity Wireframes


Thank You



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Rahul Kalapad

I am a freelance young Designer, Photographer and Engineer from Aurangabad, Maharashtra